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Tata Certified Workshop to Officially Commence Operation in Stages

( A differentiation and breakthrough from a new brand in Indonesia TATA MOTORS. Proving customer satisfaction and after sales service as top priorities. )

Jakarta, 3 December 2013 – Fulfilling on its promise to establish Tata Motors after sales service in Indonesia, Tata Motors Distribusi Indonesia (TMDI) APM Tata Motors, in cooperation with the Castrol Auto Service (CAS) network, has officially began operation of Tata Certified Workshop (TCW) in Bogor and Jakarta.

TCW will support light maintenance for Tata Motors customers in 40 locations in Java and Bali. “In stages, TMDI would begin the operation of TCW. Last week we started with the TCW in Bogor. This week we will launch the first TCW in Jakarta, at CAS-NAWILIS Tanah Abang. It will be followed by one in Kalimalang, Serpong, and more to come,” said Biswadev Sengupta, President Director TMDI.
Biswadev said that TMDI targets to establish 40 TCWs in Java and Bali by March 2014, as they have obtained work agreements with 11 CAS owners in Jabodetabek and Tangerang area. Starting this December, we are planning to sign agreements with 15 CAS owners, so that by early next year no less than 25 points of TCW would be operating.

TCW is a form of cooperation between TMDI, Castrol Indonesia and CAS owners all over Indonesia to provide optimum extra service to Tata Motors vehicle owners in Indonesia, both for Tata Motors passenger cars and commercial vehicles for which the TCW is equipped with Tata spares and necessary tools
TCW mechanics are trained by the technical team of Tata Motors at its training center in Cevest Indonesia, to handle vehicle maintenance service and light reparation. Biswadev added that this TCW network is in continuation of Tata Motors’ Peace of Mind offering which already includes 5 years warranty, 1×24 Hours Parts program and 24 Hours Road Side Assistance.

About Tata Motors
Tata Motors is India’s largest automobile company, with consolidated revenues of $ 34.7 billion in 2012-13. Through subsidiaries and associate companies, Tata Motors has operations in the UK, South Korea, Thailand, Spain, South Africa and Indonesia. Among them is Jaguar Land Rover, the business comprising the two iconic British brands. It also has an industrial joint venture with Fiat in India. With over 8 million Tata vehicles plying globally, Tata Motors is the world’s fifth largest truck manufacturer and fourth largest bus manufacturer and among the top passenger vehicles in India. Tata cars, buses and trucks are being marketed in several countries in Europe, Africa, the Middle East, South Asia, South East Asia, South America, CIS and Russia.
(www.tatamotors.com; follow our Twitter: @TataMotorsID)

For further information on PT Tata Motors Distribusi Indonesia, please contact:
Mr. Kiki Fajar
Public Relations – Manager
PT. Tata Motors Indonesia
fajar.harianto@tatamotors.com | fajar.harianto@gmail.com|

Mr. Hendri Satrio
Triliant Communications
hendri.satrio@triliantcomm.com